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Terms and Conditions

Last updated: May 21, 2026

1. Overview

This website is operated by Ciara & Rose. Throughout the site, the terms “we”, “us”, “our”, and “the Company” refer to Ciara & Rose.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms & Conditions, including any additional policies referenced herein, such as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

If you do not agree to these Terms, you may not access the website or use our services.

2. Company Information

Business Name: Ciara & Rose
Email: info@ciara-rose.com

3. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least the age of majority in your country or region of residence;

  • You will not use our products or services for any illegal or unauthorized purpose;

  • You will not violate any applicable laws or regulations while using our website.

Any breach of these Terms may result in immediate termination of access to our services.

4. Products & Services

We make every effort to display our products, descriptions, and images as accurately as possible. However, we cannot guarantee that all colours, textures, or details displayed on your device will be completely accurate.

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased;

  • Refuse or cancel orders;

  • Change product pricing;

  • Modify or discontinue products without prior notice.

We also reserve the right to refuse service where we suspect fraud, abuse, unauthorized reselling, or violation of these Terms.

5. Pricing & Import Duties

All prices displayed on the website are shown in the selected currency and may be subject to change without notice.

Depending on the destination country, international orders may be subject to customs duties, import taxes, or clearance fees imposed by local authorities. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs procedures or international import regulations.

In the event of pricing errors, typographical mistakes, or technical inaccuracies, we reserve the right to correct such errors and cancel affected orders if necessary.

6. Order Acceptance & Contract Formation

After placing an order, you will receive an automated confirmation email acknowledging receipt of your order. This email does not constitute final acceptance of the order.

A purchase agreement is only concluded once the order has been processed and dispatched.

We reserve the right to decline or cancel orders at our sole discretion, including in cases involving suspected fraud, incorrect pricing, product unavailability, or unusual ordering activity.

7. Shipping & Fulfillment

To offer high-quality products at accessible prices, we work with international fulfillment partners and warehouse facilities.

Orders may be shipped from different international distribution centers depending on stock availability and destination country.

Estimated delivery times provided on the website are estimates only and are not guaranteed delivery dates.

We are not liable for delays caused by:

  • Customs clearance;

  • International logistics disruptions;

  • Carrier delays;

  • Weather conditions;

  • High seasonal demand;

  • Circumstances beyond our reasonable control.

Further shipping information can be found in our Shipping Policy.

8. Right of Withdrawal

If you are purchasing as a consumer within the European Union, you may have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

To exercise your right of withdrawal, you must notify us within 14 days of receiving the goods by contacting us at: info@ciara-rose.com

Returned products must:

  • Be unused and in original condition;

  • Include original packaging where reasonably possible;

  • Be returned within 14 days after notifying us of withdrawal.

Return shipping costs are the responsibility of the customer unless otherwise required by law.

Additional details can be found in our Return & Refund Policy.

9. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

We reserve the right to refuse returns that:

  • Show signs of wear or use;

  • Are damaged after delivery;

  • Do not comply with our return conditions;

  • Appear to involve excessive or abusive return behavior.

To help maintain fair pricing and reduce unnecessary waste, we kindly ask customers to avoid intentionally ordering multiple variations or sizes of the same product with the intention of returning part of the order. Where excessive or repeated partial-return patterns are identified, we reserve the right to refuse return requests in accordance with our policy.

10. Intellectual Property

All content on this website, including but not limited to text, branding, logos, graphics, product images, website design, and content layout, is the property of Ciara & Rose or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

11. Third-Party Services & Links

Certain content, services, or tools available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or accept liability for any third-party materials, services, or websites.

Use of third-party websites is entirely at your own risk.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by applicable law, [YOUR STORE NAME], its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • The use of our website;

  • Delays in shipping;

  • Product availability issues;

  • Errors or interruptions in service;

  • Losses resulting from unauthorized access or technical issues.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Ireland.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts of Ireland.

16. Contact

For questions regarding these Terms & Conditions, please contact:

Ciara & Rose
Email: info@ciara-rose.com

 
© 2026 Ciara & Rose